A Front Desk Agent is the first point of contact for guests at a hotel. They are responsible for delivering excellent customer care, overseeing check-ins and check-outs, and addressing guest concerns. Moreover, they often conduct tasks such as responding to phone calls, reserving rooms, and providing details about the accommodation and its service
A Front Desk Agent is the first point of contact for guests at a hotel. They are responsible for delivering excellent customer care, managing check-ins and check-outs, and resolving guest issues. Additionally, they often conduct tasks such as answering phone calls, scheduling rooms, and providing details about the hotel and its amenities. Concier
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